Політика конфіденційності

PRIVACY POLICY

Last Updated: March 22, 2026

This Privacy Policy describes how Softugo LLC, acompany registered in the State of Wyoming, USA (hereinafter"Softugo", "we", "us", or "our"),collects, uses, and discloses your personal information when you visit or makea purchase from softugo.com (the "Site").

1. DATA CONTROLLER

The data controller responsible for your personalinformation is:

Softugo LLC

30 N Gould St Ste R,

Sheridan, WY 82801, USA

Email: support@softugo.com

2. INFORMATION WE COLLECT

When you use our Site, we collect information necessary tofulfill your orders and improve your experience:

PersonalIdentification Information: Name, email address, billing address, andphone number.
OrderDetails: Information regarding the specific software licenses ordigital goods purchased.
TechnicalInformation: IP address, browser type, device information, and cookiesto ensure secure transactions and prevent fraud.

Payment Security: We do not store, process, orhave access to your credit card or bank account details. All payments arehandled by PCI-DSS compliant third-party payment processors (such as Stripe orAirwallex).

3. HOW WE USE YOUR INFORMATION

We use the collected data for the following purposes:

Fulfillment:To deliver digital keys and software licenses to your email or accountdashboard instantly.
Support:To provide technical assistance and order updates.
Compliance:To screen orders for potential risk or fraud and comply with taxobligations.
Marketing:With your explicit consent, to inform you about updates or special offers.

4. SHARING OF DATA

We do not sell your personal information. We share your dataonly with trusted service providers to facilitate our operations:

PaymentProcessors: To complete your transactions securely.
EmailService Providers: To send automated delivery of your digital goods.
LegalRequirements: If required by law or to protect our rights inaccordance with US and international regulations.

5. DATA TRANSFERS

Softugo LLC is based in the United States. By using theSite, users from the EEA, UK, or other regions acknowledge that theirinformation may be transferred to and processed in the US. We ensure all datatransfers comply with applicable data protection laws.

6. YOUR RIGHTS

Depending on your residency (including GDPR and CCPAjurisdictions), you have the right to:

Accessthe personal data we hold about you.
Requestcorrection or deletion of your personal information.
Withdrawconsent for marketing communications.
Requesta copy of your data in a portable format.

To exercise these rights, please contact us at support@softugo.com.

7. DATA RETENTION

We retain your order information for as long as necessary tocomply with legal, tax, and accounting requirements (e.g., IRS regulations forUS LLCs) and to provide ongoing support for your digital licenses.

8. COOKIES

Our Site uses cookies to enhance navigation, analyze siteusage, and assist in our marketing efforts. You can manage your cookiepreferences through your browser settings.

9. SECURITY

We implement industry-standard administrative, technical,and physical security measures (including SSL encryption) to protect yourinformation. However, no electronic transmission over the internet is 100%secure.

10. CONTACT US

If you have questions about this policy or our privacypractices, please reach out to us:

Softugo LLC

30 N Gould St Ste R,

Sheridan, WY 82801, USA

Email: support@softugo.com